Dental Gum Grafts

 
 
 
 
  EXCELLENT  
  
 Based on 1083 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
  
 
 Natalia Lelevskaya 
 
 
 
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Honestly? I simply couldn’t recommend this Dental clinic anymore- if I tried. The staff were very professional and helped me feel relaxed before having my teeth pulled. Dr Milos Plestic WAS AMAZING! If I had known that him and his team would do such a good job? - I would have come a long time ago. I’m so grateful to him and his team for an incredible job they had done. I recommended this clinic to my friends - and I recommend them to anyone and everyone. Once again thank you so much to Dr and his team ❤️
  
 
  
 
 
 
 Posted on Google  
  
 
 Jay Silva 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Awesome friendly people, front to back.  Definitely recommend.
  
 
  
 
 
 
 Posted on Google  
  
 
 Patsy Valente 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I did composite bonding for my smile with Dr. Ella. She is the best cosmetic dentist. My teeth turned out very natural and very beautiful. I got self-confidence back while smiling.
I highly recommend her. Her work is great. She listens carefully for what you want and she exactly does what you’re looking for. I’m so so happy with the results.
  
 
  
 
 
 
 Posted on Google  
  
 
 Fernanda Cambrano 
 
 
 
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Dr Ella and Yadelin did such an amazing job with my teeth
Really really happy
Dr Ella changed the way I smile and looks very natural , Such a professional and kind dentist.
Yadelin was great with cleaning no pain and I was very comfortable during the cleaning
I highly recommend this dental clinic
  
 
  
 
 
 
 Posted on Google  
  
 
 Yodea Prescott 
 
 
 
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My experience with Dr. Ella Golrang was very disappointing and led to me leaving the clinic.
I felt rushed during one appointment and experienced the drill scratching my lip and gum. During my last appointment with Dr. Ella, I felt she was dismissive and defensive when I tried to explain what I was experiencing. Although the examination didn't find anything unusual, I was upset by how the conversation was handled and felt I wasn’t given a proper opportunity to explain my symptoms. After being repeatedly interrupted, I eventually asked to speak with another dentist, who took the time to listen to me and discuss what I was experiencing.
My experiences with a few of the other dentists at the clinic, as well as the front desk staff were generally good. My experience with Dr. Golrang is the main reason for this review.
  
 
  
 
 
 
 Posted on Google  
  
 
 Sahra A 
 
 
 
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Extremely Disappointing Experience!

My first dental cleaning went well, but my consultation appointment with Dr. Ella was a complete disaster.

I called two hours before my appointment to request a 5 PM time due to a family emergency, and they agreed. I arrived on agreed time, only to be left waiting for 30 minutes. They even sat me on the dental chair, put a dental bib on me and made me wait in a room by myself before telling me the dentist hadn’t arrived yet!

What made it worse was seeing Dr. Ella and other staff sitting around chatting while I was left waiting. I eventually walked out.

They handed me an electric toothbrush as an ‘apology’ which honestly felt like an attempt to buy my silence rather than take responsibility for their poor communication and disrespect for my time. You lost a patient.

Please be careful before booking with this clinic. Patients deserve honesty, professionalism, and respect…not wasted time and a toothbrush to make up for it. I will definitely not be returning!
  
 
  
 
 
 
 Posted on Google  
  
 
 Adan De la Cruz Bravo 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I had an excellent experience. The staff assisted me throughout the entire process.
  
 
  
 
 
 
 Posted on Google  
  
 
 ife 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
★☆☆☆☆

After being a patient at Bond Street Dental since at least 2021, I am extremely disappointed with my recent experience and how my complaint was handled. I also introduced my girlfriend to this practice, so this was a dental office we had trusted with our care for years. After this experience, neither of us plans to return.

Around mid-May, during the Iceman promotion near Victoria Street, Bond Street Dental was handing out vouchers advertised to us as a “free cleaning.” My girlfriend and I each received one. Nobody explained to us that this meant only part of our teeth would be cleaned or that there were limitations that could leave the cleaning unfinished.

My girlfriend used her voucher around August and received a full cleaning. When I used mine in September, only my bottom teeth were cleaned, and even that felt barely done to me. My upper teeth were left uncleaned. We received the same promotion, yet had very different experiences.

If there were restrictions on the voucher, or a reason my cleaning could not be completed in one appointment, that should have been clearly explained beforehand. I went in expecting the free cleaning that had been offered to me. I left feeling misled and disappointed.

We called to complain that same day. The office heard our concerns and said they would follow up and call us back. Weeks have now passed, and as of writing this review, I have received no follow-up and my cleaning remains incomplete.

That lack of follow-through is what has made this experience especially frustrating. In my experience, this office calls frequently about appointments. Yet when I raised a concern about the service I received, the promised callback never came. It makes me feel that getting me into the chair mattered more than addressing what happened once I was there.

I gave them the opportunity to address this directly before posting a review. I expected a clear explanation and for someone to follow through on the commitment they made. Instead, I have been left waiting.

After years of going here and recommending the practice to my girlfriend, I feel disregarded and disrespected. We had intended to continue using this office for our dental care, but this experience has cost them our trust and our future business. Being a patient since at least 2021 makes that especially disappointing.

Based on my experience, I cannot recommend Bond Street Dental. Anyone considering a promotional cleaning should ask exactly what it includes, what limitations apply, and whether the entire cleaning will be completed. I wish those details had been made clear to me before my appointment.

A promised follow-up should mean something. In my case, it has meant weeks of silence.
  
 
  
 
 
 
 Posted on Google  
  
 
 Jaime Romero 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Dr. Vishal Kumar thanks a lot! Good wise guy.